Simple, transparent pricing.
Plans for teams of every size. No per-article limits, no hidden fees.
Startup
For small teams of 5+ getting organised
- Teams of 5+
- 5 GB storage
- Unlimited articles
- Full-text search
- AI Chatbot & Writing Tools (150 credits/user/mo)
- Additional AI credits available to purchase
- Guided Workflows, Presentations & Quizzes
- Knowledge Paths with custom assessments
- Analytics & insights
- File attachments
Business
For growing teams that need more AI and customer-facing tools
- Everything in Startup
- 25 GB storage
- 400 AI credits/user/mo (unlimited with BYO keys)
- Bring your own API keys (optional)
- Assisted onboarding from your existing documents
- External help widget for customers
- Internal widget for embedding
- AI agent integration (MCP)
- Priority support
Enterprise
BYO API keys (recommended), up to 100 users
- Everything in Business
- 60 GB storage
- Up to 100 users
- Bring your own API keys (recommended)
- Pay-per-use AI available
- Swap AI provider
- Dedicated support
Pay-per-use AI: $0.010/credit. One credit = 1,000 tokens.
Need more than 100 users or don't fit a plan? Contact us to discuss your needs.
Compare plans
| Startup | Recommended Business | Enterprise | |
|---|---|---|---|
| Core | |||
| Team size | 5+ | 5+ | Up to 100 |
| Storage | 5 GB | 25 GB | 60 GB |
| Unlimited articles | ✔ | ✔ | ✔ |
| Full-text search | ✔ | ✔ | ✔ |
| Rich article editor | ✔ | ✔ | ✔ |
| Categories & tags | ✔ | ✔ | ✔ |
| Version history | ✔ | ✔ | ✔ |
| File attachments & document library | ✔ | ✔ | ✔ |
| Comments, voting & bookmarks | ✔ | ✔ | ✔ |
| Read acknowledgements | ✔ | ✔ | ✔ |
| Role-based access (Reader, Editor, Admin) | ✔ | ✔ | ✔ |
| AI Features | |||
| AI Chatbot | ✔ | ✔ | ✔ |
| Agentic search loop (opt-in toggle) | — | ✔ | ✔ |
| AI Writing Tools | ✔ | ✔ | ✔ |
| AI credits included | 150/user/mo | 400/user/mo | Pay-per-use or BYO |
| Purchase additional AI credits | ✔ | ✔ | ✔ |
| Swap AI provider | — | ✔ | ✔ |
| Bring your own API keys | — | ✔ | ✔ |
| Analytics & Insights | |||
| Search & chat analytics | ✔ | ✔ | ✔ |
| Article view tracking | ✔ | ✔ | ✔ |
| Review date scheduling | ✔ | ✔ | ✔ |
| Article Types | |||
| Standard articles | ✔ | ✔ | ✔ |
| Guided Workflows (with AI builder) | ✔ | ✔ | ✔ |
| Presentation Viewer | ✔ | ✔ | ✔ |
| Quizzes | ✔ | ✔ | ✔ |
| Knowledge Paths (with custom assessments) | ✔ | ✔ | ✔ |
| Widgets & Integrations | |||
| Public customer help centre portal | — | ✔ | ✔ |
| Custom domain on help centre (help.yourcompany.com) | — | ✔ | ✔ |
| External help widget for customers | — | ✔ | ✔ |
| Internal embeddable widget | — | ✔ | ✔ |
| API integrations (Search or Chat) | — | ✔ | ✔ |
| AI agent integration (MCP) - Read | — | ✔ | ✔ |
| AI agent integration (MCP) - Read + Write | — | ✔ | ✔ |
| Hosting, Data & Access | |||
| Username & password sign-in | ✔ | ✔ | ✔ |
| Passwordless email sign-in | ✔ | ✔ | ✔ |
| Sign in with Microsoft (Entra ID) | ✔ | ✔ | ✔ |
| Sign in with Google | ✔ | ✔ | ✔ |
| Private database | ✔ | ✔ | ✔ |
| Custom subdomain (company.knowledgescout.io) | ✔ | ✔ | ✔ |
| Choose your data location (AU, UK, or US) | ✔ | ✔ | ✔ |
| Data export | ✔ | ✔ | ✔ |
| Support | |||
| Assisted onboarding from existing documents | — | ✔ | ✔ |
| Email support | ✔ | ✔ | ✔ |
| Priority support | — | ✔ | ✔ |
| Dedicated support | — | — | ✔ |
One AI credit = 1,000 tokens. A typical AI interaction uses 1 to 10 credits depending on complexity. Additional credits can be purchased on all plans.
Frequently asked questions
Is there a free trial?
Yes, all plans come with a 1 month free trial. A credit card is required up front.
Can I change plans later?
Yes, you can upgrade or downgrade at any time.
Is there a per-article limit?
No. All plans include unlimited articles and documents.
What payment methods do you accept?
We accept all major credit cards.
Do you offer discounts for annual billing?
At this stage we are planning a monthly billing cycle only.
Where is my data stored?
You choose where your data lives at signup - Sydney (Australia), London (United Kingdom), or Dallas (United States). Each organisation gets a private database. Your data is never shared with other customers.