Search Less.
Answer More.
The structured knowledge layer for your team, your customers, and your AI agents.
What changes when your team stops hunting for answers.
Outcomes
Faster onboarding
New team members find their own answers from day one instead of waiting for someone to show them the ropes.
Better customer outcomes
When your team has the right answer at their fingertips, customers get consistent, accurate responses every time.
Knowledge that stays current
Review scheduling, analytics, and team feedback make sure your content stays accurate and up to date, not gathering dust.
AI-ready by design
AI that actually helps
Search with AI, draft with AI, answer questions with AI. Built into the tools your team already uses, not bolted on.
AI agents that know your business
Customer-facing bots and internal copilots answer from your verified content, not the public internet. Your AI gets a single source of truth instead of guessing.
Ready for what AI becomes
AI amplifies whatever it sits on. A messy foundation produces confident-sounding nonsense. A clean one produces useful answers. That's what you're building.
One knowledge base. Three audiences.
Write content once. Serve every audience and every tool that reads from it.
Your knowledge base
Articles, documents, training, FAQs, workflows
Your team
- ✓In-app search and AI chat
- ✓AI writing tools in the editor
- ✓Internal widget for CRMs and intranets
- ✓Knowledge Paths and training
Your customers
- ✓Branded help centre on your domain
- ✓External help widget for any page
- ✓Customer-facing AI chatbot
- ✓Public articles only, never internal content
Your AI agents
- ✓MCP read-only for customer bots
- ✓MCP read + write for internal copilots
- ✓REST API for everything else
- ✓Agent drafts land in a human review queue
Write once. Serve everyone. No duplicate content.
Everything your team needs to stay informed.
Create, organise, and find knowledge — without the overhead.
Core capabilities
Full-Text Search
Search across titles, content, FAQs, and collapsible sections instantly. Your team finds answers in seconds, not minutes.
AI Chatbot
Ask questions in plain English and get answers sourced directly from your knowledge base. No hallucinations — just your content, summarised.
AI Writing Tools
Draft articles from raw notes, format messy content into structured pages, simplify language, fix grammar — all built into the editor.
Plus everything else your team needs
Rich Article Editor
A proper editor with headings, tables, lists, images, file attachments, collapsible sections, and FAQs. Not a markdown box.
Categories & Tags
Organise articles with categories and tags. Readers browse the sidebar or search — either way, they find what they need.
Version History
Every edit is tracked automatically. Compare versions, see what changed, and roll back if needed. Nothing gets lost.
Role-Based Access
Three roles. Reader, Editor, Admin, each with clear permissions. Sign in securely with your existing Google or Microsoft account. No extra passwords to manage.
Comments & Voting
Readers leave comments and vote on whether articles are helpful. Editors see what's working and what needs updating.
Analytics & Insights
See which articles are most viewed, which searches return no results, and which content needs review. Data-driven knowledge management.
Read Acknowledgements
Assign articles as required reading and track who's read them. Built for compliance, onboarding, and policy updates.
Document Library
Upload and organise standalone files — PDFs, spreadsheets, documents — alongside your articles. All fully searchable, everything in one place.
White-Label Branding
Customise colours, logos, and layout to match your organisation. Pick any colour using custom hex values to match your brand.
Up and running in minutes.
Create your workspace
Sign up, choose your data region (Australia, the UK, or the US), and invite your team. Each organisation gets its own private database.
Add your knowledge
Write articles, upload documents, or paste existing content and let AI structure it for you.
Your team stops hunting for answers
Full-text search and a grounded AI chatbot deliver the right article, with citations, in seconds. Your team gets back to work.
Already have content? Getting it in is the easy part.
You don't need to start from scratch. There are plenty of ways to bring your existing knowledge across.
Upload documents directly
PDFs, slideshows, spreadsheets. Upload them and they become searchable instantly alongside your articles.
We'll help, free of charge
Need a hand getting started? Our team will onboard your existing content at no extra cost. Get in touch →
Paste and let AI structure it
Paste raw content from anywhere. AI writing tools will format, structure, and polish it into a proper article.
Bulk import via AI agents
Use the MCP server to programmatically import content at scale. Everything lands as a draft for human review.
Why not just a wiki, or AI on your shared drives?
Each of those gets you partway. Neither gives you a structured, governed source that AI can read from safely.
Versus a wiki
Wikis give you a place to type.
We add the parts wikis skip — review dates, audit trails, read acknowledgements, and a grounded AI chatbot that reads only from your verified articles.
Versus AI on your shared drives
RAG over chaos returns chaos.
Pointing AI at scattered Drive folders and old PDFs surfaces contradictions as if they were true. We make you write the article. AI reads from a curated, governed source.
Simple, transparent pricing.
Plans for teams of every size. No per-article limits, no hidden fees.
Startup
For small teams of 5+ getting organised
- Teams of 5+
- 5 GB storage
- Unlimited articles
- Full-text search
- AI Chatbot & Writing Tools (150 credits/user/mo)
- Additional AI credits available to purchase
- Guided Workflows, Presentations & Quizzes
- Knowledge Paths with custom assessments
- Analytics & insights
- File attachments
Business
For growing teams that need more AI and customer-facing tools
- Everything in Startup
- 25 GB storage
- 400 AI credits/user/mo (unlimited with BYO keys)
- Bring your own API keys (optional)
- Assisted onboarding from your existing documents
- External help widget for customers
- Internal widget for embedding
- AI agent integration (MCP)
- Priority support
Enterprise
BYO API keys (recommended), up to 100 users
- Everything in Business
- 60 GB storage
- Up to 100 users
- Bring your own API keys (recommended)
- Pay-per-use AI available
- Swap AI provider
- Dedicated support
Need more than 100 users or don't fit a plan? Contact us to discuss your needs.
Common questions
What is KnowledgeScout?
KnowledgeScout is a structured knowledge management platform built for the AI era. Your team writes articles once, your customers read from a branded help centre, and your AI agents pull verified answers via MCP and REST. Governance is built in — review dates, audit trails, role-based access — so content stays accurate and AI never quotes outdated material.
What does it cost?
Three plans, transparently priced in AUD, GBP, and USD on the pricing page. Startup from $10/user/mo USD for small teams. Business adds widgets, MCP, and bring-your-own AI keys. Enterprise is a flat rate for up to 100 users. No book-a-demo walls, no hidden fees, no annual contracts.
How quickly can my team get up and running?
Minutes for the workspace itself — sign up, pick your data region, invite your team. Adding content takes whatever your team's existing material allows: paste raw text and let AI structure it, upload PDFs and slides, bulk-import via MCP, or have our team migrate your existing content for you on Business and Enterprise at no extra cost.
Can I bring our existing content across?
Yes, several ways. Upload documents directly — PDFs, slides, spreadsheets become searchable the moment they're uploaded. Paste raw content and let the AI writing tools structure it. Bulk-import via the MCP server, with every change landing as a draft for human review. And on Business and Enterprise, our team will help migrate your existing content at no extra cost.
Is my data isolated from other organisations?
Yes. Every organisation gets its own private encrypted database in the region you choose at signup — Sydney, London, or Dallas. No cross-tenant queries, no cross-region replication. The architecture is one application, many isolated databases — your content can never be reached by another customer's session, AI bot, or agent.
What if my team doesn't want AI in the loop?
Then turn it off. AI is opt-in per workspace and there's no penalty for leaving it off — no greyed-out features, no nag prompts. Search, the rich editor, version history, read acknowledgements, Knowledge Paths, widgets, and the help centre all work AI-free. The knowledge base is fully usable either way.
Stop hunting for answers. Start building from one source of truth.
Set up your workspace in minutes. Pick your data region. Bring your team. Watch what changes when answers stop being scattered.