Terms of Service

About these terms

These Terms of Service ("Terms") govern your use of the KnowledgeScout website and platform ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Service description

KnowledgeScout is a knowledge management platform that allows teams to create, organise, and search internal knowledge bases. The platform includes features such as article editing, AI-powered search, document management, and team collaboration tools.

Account responsibilities

When you create an account with KnowledgeScout, you are responsible for:

• Maintaining the security of your account credentials
• All activity that occurs under your account
• Ensuring the information you provide is accurate and up to date
• Notifying us promptly of any unauthorised access to your account

Acceptable use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Upload or share content that is illegal, harmful, or infringes on the rights of others
• Attempt to gain unauthorised access to the Service or its related systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service for any purpose other than its intended use

Intellectual property

The content you create and upload to KnowledgeScout remains yours. We do not claim ownership of your data. However, by using the Service, you grant us a limited licence to host, display, and process your content as necessary to provide the Service.

Limitation of liability

To the maximum extent permitted by law, KnowledgeScout and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you have paid to us in the twelve months preceding the claim.

Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms. You may also close your account at any time. Upon termination, your right to use the Service will cease, and we will make your data available for export for a reasonable period.

Changes to these terms

We may update these Terms from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Governing law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Australia.

Contact us

If you have questions about these Terms, please email us at hello@knowledgescout.io.