Your team's knowledge,
finally in one place.
KnowledgeScout is a modern knowledge management platform built for teams that need fast answers. AI-powered search, structured articles, and zero setup friction.
Built for teams who are tired of scattered knowledge, outdated wikis, and unanswered questions.
Your team's knowledge is your biggest competitive advantage. So why is it so hard to find?
Every team has knowledge. Process documents, how-to guides, policies, troubleshooting steps, answers to questions that come up every week. The problem is where it all ends up. Scattered across shared drives, buried in chat threads, saved in someone's head, or written down once and never updated.
That's expensive. New starters take longer to ramp up. Experienced team members spend their time answering the same questions instead of doing their actual work. Customers get inconsistent answers depending on who picks up the phone. And when someone leaves, their knowledge walks out the door with them.
In an AI-driven world, the quality of your data matters more than ever. AI tools are only as good as the information they can access. If your knowledge is outdated, scattered, or missing, AI can't help you. A well-maintained knowledge base gives your team and your AI tools a single, reliable source of truth to work from.
Faster onboarding
New team members find their own answers from day one instead of waiting for someone to show them the ropes.
Better customer outcomes
When your team has the right answer at their fingertips, customers get consistent, accurate responses every time.
Knowledge that stays current
Review scheduling, analytics, and team feedback make sure your content stays accurate and up to date, not gathering dust.
AI-ready from the start
Structured, up-to-date content means your AI tools actually work. The chatbot, writing tools, and any future integrations all rely on good data.
Everything your team needs to stay informed.
Create, organise, and find knowledge - without the overhead.
Full-Text Search
Search across titles, content, FAQs, and collapsible sections instantly. Your team finds answers in seconds, not minutes.
AI Chatbot
Ask questions in plain English and get answers sourced directly from your knowledge base. No hallucinations - just your content, summarised.
AI Writing Tools
Draft articles from raw notes, format messy content into structured pages, simplify language, fix grammar - all built into the editor.
Rich Article Editor
A proper editor with headings, tables, lists, images, file attachments, collapsible sections, and FAQs. Not a markdown box.
Categories & Tags
Organise articles with categories and tags. Readers browse the sidebar or search - either way, they find what they need.
Version History
Every edit is tracked automatically. Compare versions, see what changed, and roll back if needed. Nothing gets lost.
Role-Based Access
Three roles - Reader, Editor, Admin - each with clear permissions. Readers consume, editors create, admins manage.
Comments & Voting
Readers leave comments and vote on whether articles are helpful. Editors see what's working and what needs updating.
Analytics & Insights
See which articles are most viewed, which searches return no results, and which content needs review. Data-driven knowledge management.
Read Acknowledgements
Assign articles as required reading and track who's read them. Built for compliance, onboarding, and policy updates.
Document Library
Upload and organise standalone files - PDFs, spreadsheets, documents - alongside your articles. Everything in one place.
White-Label Branding
Customise colours, logos, and layout to match your organisation. Eight colour schemes included, or build your own.
Up and running in minutes.
Create your workspace
Sign up, pick your features and invite your team. Your data is hosted securely in United States with a private database for your organisation.
Add your knowledge
Write articles, upload documents, or paste existing content and let AI structure it for you.
Your team finds answers
Full-text search and AI chatbot mean your team gets the right information, fast.
AI that works with your content, not instead of it.
KnowledgeScout's AI features are powered by your knowledge base - not the open internet. The chatbot answers questions using only your articles. The writing tools help editors work faster without changing their voice. Every AI suggestion is reviewable before it's applied.
No hallucinated answers. No black-box rewrites. Just your team's knowledge, made more accessible.
Simple, transparent pricing.
Plans for teams of every size. No per-article limits, no hidden fees.
Startup
For small teams of 5+ getting organised
- Teams of 5+
- Unlimited articles
- Full-text search
- AI Chatbot & Writing Tools (starter usage)
- Option to purchase additional AI usage
- Guided Workflows, Presentations & Quizzes
- Knowledge Paths with custom assessments
- Analytics & insights
- File attachments
Business
For growing teams that need more AI and customer-facing tools
- Everything in Startup
- Higher AI usage limits
- Assisted onboarding from your existing documents
- External help widget for customers (coming soon)
- Internal widget for embedding (coming soon)
- Priority support
Enterprise
For organisations with advanced needs
- Everything in Business
- Teams of 10+
- Highest AI usage tier
- Swap AI provider
- Bring your own API keys
- Dedicated support
Pricing will be announced soon. Join the waitlist to be the first to know.
Be the first to know when we launch.
Join the waitlist and we'll let you know when KnowledgeScout is ready for your team.