One platform. Six ways your
knowledge works for you.
KnowledgeScout gives your organisation its own standalone, structured knowledge base. From one easy-to-use application, pick and choose the features that give your business the edge.
Join the WaitlistStore your knowledge
A centralised place to create content and store all your policies, processes, procedures, how-to guides, FAQs, training decks, and anything else scattered around your business.
Set review dates, use flags and comments to keep content accurate, and track version history so nothing gets lost. One source of truth, always up to date.
Access your knowledge
Every article and document is indexed the moment it's published. Your team finds what they need through full-text search or by asking the AI chatbot in plain English.
Search works across everything: article content, FAQs, collapsible sections, slides, and uploaded documents. When the chatbot references something, it links directly to the exact page or location, so your team can read the full context in seconds.
Utilise your knowledge
Serve your team, your clients, and your AI tools exactly how they want to be served.
In the app
Search or chat within KnowledgeScout. Your team gets answers without leaving the platform.
In your existing tools Coming soon
Embed a widget into your CRM or internal systems. Overlay or inline, it brings answers to where your team already works.
On your website Coming soon
Create public-facing help articles for customers, with a full help centre page or a floating chat widget.
Via API Coming soon
Programmatic access for your existing AI tools. Raw knowledge retrieval or AI-to-AI responses.
Create new knowledge
Your analytics tools track how your knowledge base performs. See what questions are being asked that you don't have answers for. See what content gets used most and might warrant deeper coverage or additional training.
No-results tracking, chat analytics, and content gap reports turn your team's behaviour into a roadmap for what to write next.
Upskill your team
Quizzes test comprehension after reading. Knowledge trees give structure to related topics. And with Knowledge Paths, you can create curated learning plans with ordered content and assessments.
Whether you're onboarding new starters or upskilling existing team members, build custom learning journeys that track progress. Creators can add custom assessments at the end of each path to confirm understanding before sign-off.
Power your AI
AI tools are only as good as the information they can access. A well-maintained knowledge base means your AI colleagues find what they need quickly, without burning through context windows or racking up token costs.
AI agents are going to be everywhere. Make sure yours have the knowledge they need, without the training time.